Shipping + Returns
All orders are packaged at Studio FIG and ship Monday - Friday, and ship within 2-3 business days.
Please allow 1-2 additional business days for monogramming.
*Studio Pick Up: Monday - Friday 10am-4:30pm FREE
USPS Priority Two Day Shipping (2 business days) for all orders: $5.00
USPS Priority Express Next Day Shipping (1 business day) for all orders: $25.00
USPS Priority International Shipping (6-10 business day) for all orders: $15.00
*Studio Pick Up requires 1-2 day processing time. Email will be sent when item are ready for pick up. Orders not pickup in a week may be shipped via shipping fees above.
All returns and claims must be authorized by Studio Fig by email (firstname.lastname@example.org) within 14 days of order received. You may receive a 100% store credit or an 90% refund of your purchase price before shipping costs once the item has been returned in its original condition. Any used or altered merchandise will not be accepted. Please Allow 1-7 business days for refund via original payment to post.
If an item arrives damaged please send a photo of the packaging and the product to email@example.com, with order number (if applicable) in subject line.
Example: Order#12435 Damaged Goods
Items that are custom or monogrammed made are final sale, and cannot be returned.
If you have questions about your order, please contact us at: firstname.lastname@example.org