Shipping + Returns

 

 

Shipping+Handling

All orders are packaged at Studio FIG and ship Monday - Friday, and ship within 2-3 business days.
Please allow 1-2 additional business days for monogramming.

*Studio Pick Up: Monday - Friday 10am-4:30pm FREE

USPS Priority Two Day Shipping (2 business days) for all orders: $5.00

USPS Priority Express Next Day Shipping (1 business day) for all orders: $25.00

USPS Priority International Shipping (6-10 business day) for all orders: $15.00

*Studio Pick Up requires 1-2 day processing time. Email will be sent when item are ready for pick up. Orders not pickup in a week may be shipped via shipping fees above. 

 

Returns

All returns and claims must be authorized by Studio Fig by email (hello@thestudiofig.com) within 14 days of order received. You may receive a 100% store credit or an 90% refund of your purchase price before shipping costs once the item has been returned in its original condition. Any used or altered merchandise will not be accepted. Please Allow 1-7 business days for refund via original payment to post.

If an item arrives damaged please send a  photo of the packaging and the product to hello@thestudiofig.com, with order number (if applicable) in subject line. 

Example: Order#12435 Damaged Goods

Items that are custom or monogrammed made are final sale, and cannot be returned. 

If you have questions about your order, please contact us at: hello@thestudiofig.com